Terms and conditions

As a user of this website, www.foxtastica.com, you acknowledge that any use you make of this website, including all transactions you make, is subject to the terms and conditions listed below, as well as other important sections such as the Returns and Privacy Policy. Please read these terms and conditions carefully before using this website, as by using the website you agree to be bound by them. Please also read the section of our privacy statement about your personal information.

We reserve the right to change these terms at any time. Any such changes will be effective from the time they are posted on the website and you are responsible for reading the terms and conditions each time you use this website. Your continued use of the Site constitutes your agreement to be bound by the latest terms.

Definitions

In this document, the following words have the following meanings:

1.1. "Buyer" means the person who purchases the goods from the seller;

1.2. "Goods" means the items or services that the buyer agrees to buy from the seller;

1.3. "Retail Price" means the list of prices of goods maintained by the seller, which is changed from time to time;

1.4. "Seller" means that foxtastica.com is operating in a sole proprietorship capacity under the Certificate.

1.5. "Terms and Conditions" means the conditions of sale set out in this document and any special provisions agreed in writing by the seller.

General terms

2.1. These terms and conditions apply to all contracts for the sale of goods by the seller to the buyer and take precedence over any other documents or communications from the buyer.

2.2. All orders for goods shall be deemed to be an offer by the buyer to purchase the goods subject to these terms and conditions and shall be subject to acceptance by the seller. The seller may decide not to accept the order for any reason.

2.3. Acceptance of delivery of goods shall be deemed conclusive evidence of the buyer's acceptance of these terms and conditions.

2.4. Nothing in these terms and conditions affects the buyer's statutory rights as a customer..

Ordering and purchasing process

3.1. All orders placed on this website will be accepted subject to these terms and conditions.

3.2. The "Complete Purchase" stage contains the final details of your order. We will then send you an "Order Confirmation" email detailing the products you have purchased.

3.3. We do not provide direct access to the details of your purchase on this website. Therefore, it is advisable to print "Purchase Confirmation" email for your own records. Please contact us for specific information on previous purchases.

Delivery

4.1. The seller delivers the goods to such a place and under such conditions, which were agreed upon by the seller and the buyer at the time of placing the order.

4.2. Shipping charges and estimated times are listed in the Payments, Shipping and Returns section. The seller is not responsible for the delay or non-delivery of the goods within the stipulated period.

4.3. The risk of loss and damage to the products passes to the customer on the day of delivery of the products.

4.4. All goods will, as soon as possible, be delivered within 14 working days of placing the order and receiving payment in Lithuania and within 60 working days abroad, and the buyer will take all necessary measures to deliver the goods as soon as they are offered for delivery.

4.5. Seller will use reasonable efforts to meet any delivery date. In any event, the time of delivery shall not be of the essence and the seller shall not be liable for any loss, cost, damage or expense suffered by the buyer or any third party arising directly or indirectly from failure to meet the delivery date.

Order acceptance and payment

5.1. Once we receive your order, the Seller will verify your credit/debit card details and then charge the card. Items are subject to availability. In the event that we are unable to provide the goods, we will inform you as soon as possible. All refunds will be made where you have already paid for the goods.

5.2. The price you pay is the price displayed on this website at the time we receive your order.

5.3. Full payment of the purchase price (including any shipping or handling charges) is required before items are shipped.

5.4. Title to products that you purchase on this site passes to you upon delivery of the products, provided that we have fully processed and paid for the products.

5.5. All prices are exclusive of VAT as Foxtastica is not VAT registered.

5.6. The seller may cancel your order at his discretion, in which case the seller will return all funds received from you within 30 (thirty) days of receiving the money to the account you specified.

5.7. You agree that in no event shall the seller be liable to you for any loss, damage, expense or other claim you may arise.

5.8. You agree to fully reimburse the seller for all costs incurred in receiving payments from you in the event of a failed payment.

5.9. Orders to non-EU countries may be subject to VAT, import duties and/or taxes which are levied when your shipment reaches your country. Foxtastica ships your package using the delivery method you choose, which means we don't pay VAT, duties and/or taxes on orders to non-EU countries and we can't predict what your taxes might be. If you incur such additional charges, they must be paid in order for your package to clear customs. Please contact your local customs office for more information.

Refunds and Cancellations

6.1. After receiving the goods, the buyer inspects the goods immediately and informs the seller about this within 7 days from the dispatch of your order, if the goods are damaged or do not meet any of the conditions of the contract (for example, if you want to return).

6.2. If your product is damaged in transit, please contact us immediately, we will continue the case with the forwarders.

6.3. If you decide to return an item purchased from foxtastica.com, your order return will only be approved if you return the item unworn and with the original packaging and, if applicable, certificate. Failure to return a certificate will result in a charge for a replacement certificate, and you may be subject to additional replacement charges for packaging and any other additional materials. Please note that customers will be responsible for shipping and insurance. The price may vary depending on the country from which the item is shipped, as well as the value of the item.

6.4. The customer can cancel the order before it is shipped from the seller. If you cancel your order before the item has shipped and you have already paid for the items, you will receive a full refund.

6.5. The seller checks and approves all returned goods. Items that come with any custom element, engraving or custom items, customer or customer made items cannot be returned.

6.6. Seller is not responsible for lost or damaged shipment. We are not responsible for any loss or damage you may suffer as a result of your return, late delivery or canceled order, so we advise you to retain all proof of your order documents. If you have any questions about returns, please contact us at info@foxtastica.com.

6.7. The goods will remain the property of the seller until payment is made in full.

6.8. If the purchased jewelry has been damaged or altered in any way by the customer, another jeweler, or any other third party, the return policy will cease to apply and the item will become non-returnable and non-exchangeable.

Intellectual property

7.1. You acknowledge and agree that all copyrights, trademarks and all other intellectual property rights in all materials and content made available as part of your use of the Website shall remain with us at all times. You may use this material only with our express permission. The content of this website (including without limitation any video, images, text, audio, audiovisual material, graphics) may not be copied, reproduced, distributed, republished, downloaded, displayed, published or transmitted in any form or by any means by means other than for the purpose specified below.

7.2. You acknowledge and agree that the materials and content on this website are available for your personal and non-commercial use and that you may download such materials and content only by using this website. You also acknowledge that any other use of the material and content of this website is strictly prohibited, and you agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit (and agree not to assist third parties to do so) or create derivative works of such material and content creations.

Responsibilities and Compensation

8.1. These terms and conditions and all related legal issues (including, but not limited to, issues related to the conclusion, validity, invalidity, execution and termination of the contract) are governed by and these terms and provisions must be interpreted in accordance with the laws of the Republic of Lithuania.

8.2. Seller and Buyer shall endeavor to amicably resolve any dispute or controversy that may arise out of or in connection with these Terms.

8.3. If negotiations fail to reach an agreement within 30 days from the notification of the dispute by one of the parties, the dispute will be resolved in the 1st district court of the city of Vilnius or the Vilnius district court (Lithuania), depending on the jurisdiction.

8.4. Seller will use reasonable efforts to verify the accuracy of any information on the Site, but makes no warranty (express or implied statutory or otherwise) as to the Site's content, availability, or that it will be timely, error-free, or free of charge. The seller is not guaranteed that there may be defects in the website or the server from which the information is available, viruses or errors or that it reflects the full functionality, accuracy, reliability of the website. Seller shall not be liable to You or for any loss of content or material uploaded or transmitted over the Internet, and Seller shall have no liability for any loss or damage incurred as a result of any action taken or taken in reliance on any material or information on the Site. If you have any questions about this site, please contact us.